Boss vs Leader in the New Norm
Published by Campbell M Gold in Misc · Saturday 24 Aug 2024
Tags: Boss, Leader, New, Norm, Post, COVID, Knowledge, Workers, Management, Leadership, Ability, Experience, Expertise, Education
Tags: Boss, Leader, New, Norm, Post, COVID, Knowledge, Workers, Management, Leadership, Ability, Experience, Expertise, Education
Boss vs Leader
In our post-COVID world of "new norms," leaders, not bosses, must manage “knowledge workers effectively”—those with high levels of ability, experience, expertise, or education...
Empowerment is a central part of a manager's or supervisor's responsibility. They must create, distribute, and apply knowledge and no longer act as 'order-barking bosses'. Instead, they should coach their team members, giving them the freedom and support to fulfil their roles efficiently, with personal satisfaction and a meaningful sense of achievement.
Embark on a journey of self-discovery and leadership development with these 52 leadership keys. By considering and applying one key each week, you can better understand "Boss vs Leader" over a year and personally adapt and apply these principles.
The 52 Keys of Leadership
So, what is the difference between a boss and a leader?
- A boss "commands," and a leader "asks".
- A boss "commands," and a leader "coaches".
- A boss "commands," and a leader "listens and speaks".
- A boss apportions blame, and a leader corrects mistakes.
- A boss chooses favourites, and a leader establishes equal relationships.
- While a boss communicates downward, a leader has an open-door policy so they can listen to their team members.
- A boss controls, and a leader trusts.
- A boss counts value, and a leader creates value.
- A boss creates circles of power, and a leader creates circles of influence.
- A boss creates fear, and a leader creates confidence.
- A boss criticises and demoralises, a leader commends effort and gives constructive guidance.
- A boss demands respect, and a leader commands/earns respect.
- A boss dictates, and a leader inspires.
- A boss drives the team, and a leader points the way.
- A boss encourages team members to be silent, and a leader encourages team members to speak.
- A boss expects significant results, and a leader is generous with praise.
- A boss focuses on deadlines, and a leader focuses on outcomes.
- While a boss focuses on the organisation's structure to maintain the status quo, a leader focuses on the organisation's vision.
- A boss gives answers, and a leader seeks solutions.
- A boss gives excuses, and a leader offers solutions.
- A boss holds power, and a leader gives it away.
- A boss is "economical with the truth,", and a leader is transparent and accountable.
- A boss is "results-oriented", and a leader is "people-oriented".
- A boss is a know-it-all with a closed mind; a leader has an open mind.
- A boss is a menace; a leader is an inspiration.
- A boss is always at the forefront, and a leader is in the background.
- A boss is cold, and a leader is compassionate.
- A boss is interested in themselves, and a leader is interested in the group.
- A boss is just a boss; a leader is like a colleague.
- A boss is never wrong; a leader learns from his and others' mistakes.
- A boss is not approachable; a leader is easy to talk to.
- A boss is not sensitive to the needs of his team; a leader is understanding.
- A boss is rigid, and a leader is flexible.
- While bosses isolate themselves from their subordinates, leaders promote inclusion and work alongside the team to help them develop and succeed.
- A boss knows everything and a leader asks questions.
- A boss lets others do the work, and a leader works hard themselves.
- A boss makes work struggle, and a leader makes work enjoyable.
- A boss manages work, and a leader leads people.
- A boss places the blame, and a leader takes the blame.
- A boss points to others as examples; a leader models the behaviour and character they expect from their team members.
- A boss projects an image or fake persona; what you see is what you get from a leader.
- A boss raises their voice; a leader never does this, no matter what.
- A boss says what they "need" to say and moves on, while a leader establishes rapport with their team members.
- A boss sees delegation as an enemy, and a leader sees delegation as their best friend.
- A boss sees team members as subordinates; a leader flattens the organisational chart and seeks input from the team.
- A boss sees the team as a resource, and a leader considers the team an asset.
- A boss shields/protects their position, and a leader creates more leaders.
- While a boss speaks in terms of "I, me, and myself," a leader says, "We and us."
- While a boss suppresses new ideas ("not invented here"), a leader encourages new and lateral thinking.
- A boss takes credit, and a leader gives credit where credit is due.
- A boss tears people down, and a leader builds people up.
- A boss thinks short-term, and a leader thinks long-term. Look back to see forward.
Final Thought
A leader makes a good boss, but a boss does not necessarily make a good leader: consequently, in any organisation, a "boss" is dispensable, whereas a true "leader" is indispensable!
Best wishes as you continue your journey of self-discovery and leadership adventure.
12/07/2023
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